What’s happening?
The app may close unexpectedly or freeze due to outdated software, limited storage, or device compatibility issues.
Common signs:
App/browser closes automatically
Screen becomes unresponsive
Slow performance
How to fix it:
Clear browser cache and restart your device.
Close other apps running in the background.
Test a different web browser.
Ensure your device operating system is up to date.
Else, submit a ticket through the in-app “Help“ option.