What’s happening?
Push notifications may be disabled at the device or app level.
Common signs:
No ticket alerts
Delayed notifications
Missing push notifications
How to fix it:
Ensure notifications are enabled in your device settings.
Confirm notifications are enabled accordingly within the app.
Disable device battery optimization.
Log out and log back in.
Test it on another browser.
Else, submit a ticket through the in-app “Help“ option.