What’s happening?
Time-related discrepancies may occur if your device time zone or profile settings are misconfigured.
Common signs:
Tickets showing incorrect timestamps
Scheduled items appearing at the wrong time
Time logs not matching expectations
How to fix it:
Check your device time zone settings (set to automatic if possible).
Confirm your time zone is correct in your user profile.
Log out of the app and log back in.
Close and reopen the app.
Clear browser’s cache.
Test it on another browser.
Else, submit a ticket through the in-app “Help“ option.