Does Zest support contracts?

Yes. You can create one or more contracts per customer.

Can contracts bill monthly, quarterly, or annually?

Yes. Contracts can be billed monthly, quarterly, or annually.

Can contracts define billable work?

Yes. Contracts define which types of time entries are billable.

How are midterm contract changes handled?

Changes apply to the next billing cycle.

Can contracts be tied to specific services and billing rates?

Yes. Contracts can be tied to services and billing rates, but not SLAs.

Does the system alert when contracts near expiration or limits?

Yes. Contracts are flagged for expiration and can include hour limits.